Nairobi Serena Hotel - Nairobi
Kenya’s accommodation landscape blends luxury safari lodges, eco-friendly tented camps, coastal resorts. Luxury tented camps in the Maasai Mara offer front-row seats to the Great Migration, combining opulent amenities with proximity to lion prides and wildebeest herds. Beachfront resorts along Diani Beach and Watamu provide direct access to coral reefs ideal for snorkeling, with amenities like infinity pools and sunset cruises. Nairobi’s budget hotels cater to urban explorers. Book now!
Nairobi Serena Hotel
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.2/10
No. of rooms
128
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
FR
9.2/10
Situated in the heart of Nairobi, the extensive ground of Serena Hotel contains a fitness centre and spa. Guests can relax in a sun lounger beside the outdoor pool, which is surrounded by palm trees.
The elegant and spacious rooms and suites are decorated with warm colours and wooden furniture. They are equipped with a TV, air-conditioning and a private bathroom. Free Wi-Fi is provided.
Nairobi Serena Hotel offers a fine-dining restaurant with a seasonal menu and extensive wine cellar. Guests can enjoy a variety of snack and drinks at the poolside bar, or a cocktail at the Aksum Bar.
The 24-hour front desk can organise concierge, limousine and baby-sitting services or make an appointment for guests at the on-site hair salon. Free private parking is also available.
A shuttle is provided upon request to Jomo Kenyatta Airport, only 13 km away. The Railways Golf Course is 3 km away and Nairobi National Park is within a 9 km drive.
The hotel day starts from hour 12:00 and ends at 10:00.
Airport transfers and excursions within Nairobi are available at a surcharge. Please contact the property at least 48 hours prior to your arrival. Full flight details are requiredPlease inform in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.
Deluxe Room. Deluxe rooms allow you to experience views of the Nairobi Cathedral or Central Park with your choice of a garden view or a city view. Rest on comfortable Twin beds or Queen-sized double beds and enjoy a private bathroom with a bathtub and glazed windows. Interconnecting rooms can be provided for family groups. ;
Superior Room. Superior Rooms have king-sized beds and a private veranda.rooms have private bathrooms with bath tub and a shower. Rooms have large double glazed window panels overlooking the Nairobi skyline and lush hotel gardens.rooms are air-conditioned with WIFI internet connection. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Executive Suite. The spacious Executive Suites are equally suitable as a Presidential, a CEO, a honeymoon or a VIP venue. The open plan features a King-sized bed, an extended seating area with couches and a workspace in addition to a private veranda. Each suite also has a modern bathroom with a separate walk-in shower, a bath tub and a WC. Airport transfer including Meet & Greet Services, Unlimited laundry, 30min massage at Maisha Spa, Use of meeting room - prior reservation required, Early check-in and late check-out, Personalized welcome note from the General Manager, Fruits, flowers, bottle of wine, dry nuts, canapies, six bottles of mineral water, cookies and herbal tea available. ;
Premium Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 1 bed. ;
Executive Room. Offering free toiletries and bathrobes, this double room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. ;
Deluxe Twin Room. Offering free toiletries and bathrobes, this twin room includes a private bathroom with a walk-in shower, a bath and a hairdryer. The air-conditioned twin room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as garden views. The unit offers 2 beds.
Business centreadditional charge
Security alarm
Concierge service
Air conditioning
24-hour front desk
Meeting/banquet facilitiesadditional charge
WiFi
Non-smoking rooms
Food can be delivered to guest accommodation
Bar
Terrace
Fax/photocopyingadditional charge
Laundryadditional charge
Lift
Shuttle service (additional charge)
Outdoor fireplace
Smoke alarms
Face masks for guests available
Spa/wellness packages
Screens or physical barriers placed between staff and guests in appropriate areas
Garden
Spa lounge/relaxation area
Children's playground
Sun umbrellas
Free WiFi
Luggage storage
Fitness centre
Safety deposit box
Car hire
Lower bathroom sink
Fitness
Parking on site
Designated smoking area
Spa and wellness centre
Private parking
Airport shuttle (additional charge)
Guest accommodation is disinfected between stays
Saunaadditional charge
WiFi available in all areas
Non-smoking throughout
Delivered food is securely covered
Barber/beauty shop
Staff follow all safety protocols as directed by local authorities
Breakfast in the room
Fire extinguishers
Kid meals
Massageadditional charge
Toilet with grab rails
Wheelchair accessible
CCTV outside property
Lockers
Breakfast takeaway containers
Dry cleaningadditional charge
Facilities for disabled guests
Restaurant
Wine/champagneadditional charge
Invoice provided
Trouser pressadditional charge
CCTV in common areas
Physical distancing rules followed
Kids' pool
Outdoor pool
Free parking
Linens, towels and laundry washed in accordance with local authority guidelines
Internet services
Coffee house on site
Cashless payment available
Room service
Shared stationery such as printed menus, magazines, pens, and paper removed
Spa facilities
24-hour security
Snack bar
Swimming pool
Soundproof rooms
Express check-in/check-out
Use of cleaning chemicals that are effective against Coronavirus
Babysitting/child servicesadditional charge
Key card access
Packed lunches
Shuttle service
Emergency cord in bathroom
Outdoor furniture
Tour desk
Parking
Kid-friendly buffet
Airport shuttle
All plates, cutlery, glasses and other tableware have been sanitized
Sun loungers or beach chairs
Hand sanitizer in guest accommodation and key areas
Physical distancing in dining areas
First aid kit available
Daily housekeeping
Ironing serviceadditional charge
Currency exchange
Process in place to check health of guests
